Help Center

  • WHAT WILL I RECEIVE AFTER PAYMENT?
    Payment confirmation and a download link to your ticket will be sent to the email given in your order. NOTE –  Please check the spam/junk mail folders in your email as your ticket and confirmation email could be sent there.

 

  • IF I CANCEL MY ORDER AT COLLECTIVE E-STORE, CAN I GET A REFUND?
    All items purchased via Collective e-Store is strictly non-refundable. Some products may be transferable at the discretion of Collective. Please email [email protected] for more information.

 

  • WHO MAY I CONTACT FOR ASSISTANCE?
    For inquiries, please email [email protected] or call +603-56387573 during office hours Monday to Friday.

 

Collective KL e-Store is managed by:
Ayria Sdn Bhd (831724-P)
No. 3 Jalan SS13/4
47500 Subang
Selangor
Tel: +603-56387573
Email: [email protected]