- WHAT WILL I RECEIVE AFTER PAYMENT?
Payment confirmation and a download link to your ticket will be sent to the email given in your order. NOTE – Please check the spam/junk mail folders in your email as your ticket and confirmation email could be sent there.
- IF I CANCEL MY ORDER AT COLLECTIVE E-STORE, CAN I GET A REFUND?
All items purchased via Collective e-Store is strictly non-refundable. Some products may be transferable at the discretion of Collective. Please email [email protected] for more information.
- WHO MAY I CONTACT FOR ASSISTANCE?
For inquiries, please email [email protected] or call +603-56387573 during office hours Monday to Friday.